Enterprise messaging startup Chatbox raised $4.5 million to help businesses communicate with customers.
Founded by professional poker veteran and long-time entrepreneur Phil Gordon, Seattle-based Chatbox makes software that allows companies to talk to customers via text messages, social media and chat services. Chatbox can automate parts of the process and integrate information from customer interactions with other pieces of enterprise data.
“Our platform really shines when it’s being used to orchestrate two-way personalized texting conversations where data is being shared to transact business quickly and efficiently,” Gordon said. “For example, an insurance company needs to re-enroll customers in benefits. With Chatbox, the company can manage that entire process via text message and our embedded microapp technology.”
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