6 Technologies for Personalized Messaging at Scale

Successfully deliver hyper-personalized, robust messaging-based experiences, and your customers will love you for it.

In an era when 97% of business calls go unanswered, and nine out of 10 consumers prefer instant messaging over talking on the phone, enterprises are under immense pressure to change the way they communicate with consumers. To meet these growing demands, 80% of 800 decision makers from well-known brands intend to deploy chatbots by 2020, according to a 2016 survey released by Oracle.

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“The impact to our admissions process was instant and measurable. We saw an increase in conversion in less than a week, and the impact was so indisputable we cancelled testing and rolled it out globally.”

Edward Nevraumont, CMO/CRO, General Assembly