The Evolution of Service
Understanding the essence of what your customers need and want can be tricky. Stop trying to read minds. Let them guide you.
We send text messages to each other all the time. Why not communicate this way with your customers?
With Chatbox, businesses get an easy to use, powerful platform for texting with customers. Our platform allows you to support and sell in a conversational and mobile-friendly way, while delivering convenience to customers who are on the go.
Social is a channel businesses can't ignore. Monitor and engage customers on Twitter, and seamlessly escalate to chat.
Monitor Twitter for mentions of your company and brand, and seamlessly move a public conversation to a private, secure chat. No more concern about customers sharing private information publicly.
Live chat works. Live chat enhanced with Chatbox Interactives works better. Share files, get signatures, collect payments, solve problems and convert more.
With Chatbox, unstructured live chat conversations combine with the exchange of structured data to give chat extraordinary power to solve problems and expedite transactions.